Privacy Policy

Last updated: July 2025 — Effective immediately

Opioids Pharmacy Store (“we”, “us”, “our”) operates the website opioidspharmacy.store. We are committed to protecting and respecting your privacy. This policy explains what personal data we collect, how we use it, who we share it with, and your rights regarding that data.

By using our website and placing an order, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide Directly

• Delivery address — name, street address, city, postal code, country
• Email address — for order confirmation and tracking notifications
• Payment information — processed securely via Paddle (we never store card details on our servers)
• Order details — products ordered, quantities, shipping preference
• Contact form submissions — if you contact our support team

Information Collected Automatically

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on site
• Referring URL (how you arrived at our site)

2. How We Use Your Information

We use the information collected solely for the following purposes:

• Processing and fulfilling your order
• Sending order confirmation and tracking information by email
• Responding to customer service enquiries
• Preventing fraud and verifying payment legitimacy
• Improving our website and service quality
• Complying with legal obligations where applicable

We do not use your information for unsolicited marketing, we do not sell your data, and we do not share your information with third parties except as described in Section 3.

3. Who We Share Your Data With

Your personal data is shared only with the following categories of third parties, and only to the extent necessary:

• Shipping couriers — your delivery name and address are shared with our logistics partners to fulfill delivery
• Payment processor (Paddle) — payment data is handled by Paddle in compliance with PCI-DSS standards. We never see or store your card details
• Email delivery service — used solely to send order confirmation and tracking emails
• Legal authorities — only if legally compelled by a valid court order or government authority in the jurisdiction where we operate

We never sell, rent, or trade your personal information to marketers, data brokers, or any other third parties for commercial purposes.

4. Discreet Data Handling

We recognise the sensitive nature of our products and take additional steps to protect customer privacy:

• Order data is stored with encryption at rest
• Access to customer data is restricted to essential staff only
• We use minimal data collection — we only collect what is necessary to fulfill your order
• No account registration is required, minimising the personal data you need to provide
• All payments are processed securely via Paddle with full encryption

5. Cookies

Our website uses essential cookies only — these are strictly necessary for the site to function (e.g., shopping cart session). We do not use advertising cookies, tracking pixels, or third-party analytics cookies that share your data with external platforms.

6. Data Retention

We retain order data for a minimum of 12 months for customer service purposes (e.g., tracking issues, reship requests). After this period, data is anonymised or deleted. You may request earlier deletion of your data by contacting us, subject to our legal obligations.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data
• Right to restrict processing — request that we limit how we use your data
• Right to data portability — receive your data in a portable format

To exercise any of these rights, please contact us via our contact page. We will respond within 30 days.

8. Security

We implement industry-standard security measures to protect your personal data, including SSL/TLS encryption for all data transmitted to and from our website, encrypted data storage, and restricted internal access controls. No method of electronic transmission or storage is 100% secure, however we take all reasonable steps to protect your information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via our contact page. We take all privacy concerns seriously and respond within 48 hours.